FAQs - Accommodation

How many guests can stay on Lady Elliot Island?

We are permitted to have 150 overnight guests and 100 day visitors on the Island at one time, however, we rarely reach this figure.

How long is the average stay on Lady Elliot Island?

The length of stay varies depending how much time you have available, however ,we recommend at least three days to really experience all that Lady Elliot Island has to offer. Our 'Stay 5 Pay 4' night offer is particularly popular.

Will we have the room to ourselves or will we be sharing with others?

You will not be sharing with any other guests not included in your booking.

Is linen provided in the rooms?

Linen and towels are supplied in all rooms.

Where can I stay in Hervey Bay or Bundaberg before or after my visit to Lady Elliot Island?

Please refer to the local accommodation directories for these regions.



What time is Check In and Check Out?

Room Check In is at 1:00pm and Check Out is at 10:00am. It is possible that your room may be available sooner, however, it will depend on how busy the Resort is.

Is it possible for me to extend my check out time?

It may be possible for you to extend the check out time, however, it will depend on the forward bookings for your room. Please check with Island Reception the afternoon prior to your departure.

What happens if I arrive on an early flight and my room is not ready?

We recommend that you wear your swimmers under your clothes so that you are ready for your underwater adventures when you arrive on the Island. Your luggage will be stored in the Departure Lounge until your room is ready so that you can access your gear. You can collect towels from Reception and you will have access to the Day Guest facilities until check in time at 1:00pm (please check with Reception, it is possible that your room will be ready sooner).

Is there air conditioning/fans in the rooms? 

The 2BR Beachfront Units have ceiling fans in the bedrooms and a separate air-conditioned lounge room. The Reef Units and Garden Units have ceiling or wall fans and the Eco Cabins are fitted with a wall fan.

Are there televisions in the room?

There are no televisions in the rooms (this is one of our draw cards!). However, there is one television in the Lagoon Bar that is used on special occasions/ events and not used for general viewing. The Manta Lounge has a television for viewing DVDs, Lady Elliot has a selection of documentaries and general movies.

Is soap/shampoo provided in the rooms?

Body wash and hand soap are both provided. It is suggested you bring your own shampoo and conditioner.

What power points are in the rooms?

Power is supplied to all rooms at 240 Volts 50Hz and uses the 3-pin dual power point. This is the same voltage and plug shape used in mainland Australia and the following countries: American Samoa, Argentina, China, El Salvador, Fiji, Guatemala, Kiribati, Nauru, New Zealand, Okinawa, Panama, Papua New Guinea, St. Vincent, Tajikistan, Tonga, Uruguay.

Are international power adaptors available for hire or sale?

Reception has a supply of various adaptors which they are happy to loan should you happen leave yours behind.

What housekeeping services are provided?

As all our laundry is laundered on the main land and cleaning products harm the reef we ask our guests to help us minimise our environmental impact. Guests have a choice of five (5) housekeeping services:

  1. Towel Refresh:  Towels left on the floor will be changed upon request.
  2. Room Service:  Towels changed, room swept, bathroom cleaned and beds made.
  3. Linen Change:  Towels changed, room swept, bathroom cleaned, bed made with fresh linen.
  4. Towel Bin Top up: Towels left on the floor will be changed on request, bins will be emptied and consumables will be topped up
  5. Towel Bin Floor: Towels left on the floor will be changed on request, Bins will be emptied and floor will be swept